Terms

General Provisions.

These Regulations specify the conditions for the sale of clothing online store www.royalfantasy.com.

The sale takes place via the Internet in the form of a distance.

Each customer in our online store is required to read the rules.

When making purchases online store you accept the rules contained in the regulations.

Description of products.

The transaction includes the products offered in the online store seller.

Actual product may differ slightly from the image shown in the pictures, but the seller makes every effort to present photographs did not differ significantly from the real appearance of the garment.

Principles of ordering goods.

The seller allows the sale of goods presented on the Internet by submitting an order in this store.

Order the online store shall be submitted by filling out a form available after placing the goods in the basket.

Once the products in your cart, choose shipping method, then you are redirected to payment website which You choose.

The buyer shall give his personal details and address necessary to complete the order when making payment.

The payment is a condition to take the contract.

Payments.

There are three payment methods:

  • PayPal – payments are made automatically via PayPal. In case of problems with the payment service, please contact us contact@royalfantasyclth.com
    Sofort banking
  • Credit Card - payment is processed by e-Card.
  • Here is a list of accepted Credit Cards:
  • Visa
  • Visa Electron
  • MasterCard
  • MasterCard Electronic
  • Maestro

The final amount payable is equal to the sum of the prices of products and the fee for the shipment.

In the event of difficulties in making payments we ask you to contact us contact@royalfantasyclth.com

Shipping.

When you make the payment, your products are packaged and prepared for shipment. We ship Your item in 24 hours of receiving the payment. Shipping time depend on the country of destination:

  • All Europe - shipping time is 2-5 working days
  • North America – shipping time is 5-10 working days
  • Asia, Australia – shipping time is 5-12 working days
  • Rest of the World – shipping time is 5-20 days

This rule does not apply when in product description has been said differently.This is usually time of delivery, it is not guaranteed.

At Christmas time to prepare some of the products may take longer - up to 10 days. We do not guarantee the availability of products. if you want to be sure that the product will reach before Christmas please contact us first: contact@royalfantsyclth.com

Shipping cost is always 6€.

We do not take any responsibility for providing us with an incorrect address. The customer is obliged to ensure that gave us appropriate address. We do not refund when product was not delivered because of the wrong address. 
We do not refund when product was not delivered with any of Customer's fault. If the product is not delivered because of our fault - we pay the money back.

Returns & Exchanges

Returns of items purchased directly from Royal Fantasy online store are eligible for returns within 30 days from the date of receiving the package.

Once received your exchange we will ship You the new item according to availability or refund Your money with a confirmation of the cancellation of your order within 30 days. 
Remember that shipping fees are nonrefundable. The customer is responsible for bearing the costs of delivery of the product to him.
Shipping cost of the return can be refundable if You purchased via PayPal - contact us to get more information.

Every refund is paid to the same account from which the product was purchased.

To be eligible for return or exchange Your products purchased from Royal Fantasy must be :

  • In perfect condition with no signs of use (In case of bedding - the special packing must be with know sign of opening).
  • The card of Return & Exchange must be filled,
  • Returns and exchanges must be sent within 30 days of receiving the package.

If all conditions are met, please contact Royal Fantasy at contact@royalfantasyclth.com


Complaint

Each complaint is dealt with in our company. Processing of your complaint will take place 30 days after the receipt of the product.

To be eligible for complaint You must fulfill the card of a Complaint, please contact us: contact@royalfantasyclth.com

Taxes & Import Fees

Royal Fantasy is not responsible for any actions taken by the customs or the chosen package delivery service.


Company data 

NIP: PL8831861039
World Brands
Mariana Buczka 11A
57-350 Kudowa Zdroj

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